Terms of Service

astropothi is a brand of Gunat Maa Group, a sole proprietorship of Shravan Meena, Floor 1, Building 78, Omex City, Bagru Khurd, 1864 Block, Jaipur, Rajasthan 302026, India (GSTIN 08FAOPM2551K1Z7). In these terms “we” and “us” mean Gunat Maa Group, and “you” means the person buying or reading a report. The registered office can be reached at shravanmeena47@gmail.com or +91 84419 66080; for anything about an order, the support line in clause 13 is far faster.

By placing an order you accept these terms and the Privacy Policy. If you do not accept them, do not order. You must be 18 or older to buy. You may order a report about a child only if you are that child's parent or legal guardian.

A report is a computed document. We take the birth details you give us, compute the chart from an astronomical ephemeris using the Lahiri (Chitrapaksha) ayanamsa, and write out what the classical rules say about that chart, in English or Hindi, as a PDF of between roughly 15 and 90 pages depending on which report you buy.

The astronomy is arithmetic and we stand behind it. The interpretation is a traditional reading of that arithmetic and is offered for reflection.

We make no promise about outcomes, and we do not claim a report will cure, prevent or relieve any illness or condition. Any remedy described is a traditional practice, not a treatment.

Everything in a report follows from four things: date of birth, time of birth, place of birth, and — for a Vastu report — the direction your building faces. Change the birth time by ten minutes and the ascendant, the houses and the dasha dates all move.

If you genuinely do not know your birth time, say so before you order and we will tell you which report still makes sense; some of them lean far harder on the exact time than others.

• All prices shown are in Indian rupees and include GST. The tax component is shown on your invoice.
• The price you are shown at checkout is the price you pay. We may change prices at any time, but a change never affects an order already placed.
• A coupon is valid only as stated on it — for the reports it names, within its dates, and up to its usage limit. We validate it again when your order is created, so a code that has expired between loading the page and paying will not apply.
• Coupons have no cash value, cannot be exchanged for money, and may be withdrawn at any time before they are used.

Payments are taken through Razorpay on Razorpay's own hosted page. We never see or store your card, UPI or netbanking credentials. Your order is confirmed when Razorpay confirms the payment to us, not when you press pay.

If money leaves your account but the payment does not reach us, the order will show as unpaid. Do not pay twice — contact us on 84419 66080 with the order number and we will trace it. Failed authorisations are released by your bank, typically within 5–7 working days.

Your mobile number is your account. When you buy a report we create an account on that number so the report is waiting for you next time, and so you can find every report you have ever bought in one place.

Do not share your number with someone you would not want reading your reports, and tell us at once if you think someone else is using your account.

Reports are generated within about a minute of payment. There is nothing to ship. You receive the report three ways: on the order page in your browser, as a PDF you can download and keep, and as a WhatsApp message to the number you gave us.

Where the fault is clearly ours — generation failed, the PDF will not open, the chart does not match the details you entered, or you were charged twice — we will offer to fix and re-issue it as well. That is an offer, never a condition: if you want the money back instead, you get the money back.

Refunds and cancellation are set out in full on the Refunds & Cancellation page, which forms part of these terms.

Every finished report can be asked questions in plain language. The answers are produced by an AI model that has been given the text of your report and is instructed to answer from it.

• It can be wrong, and it can misread its own source. Treat an answer as a summary of the report, not as a new finding.
• The report itself, not the assistant, is the thing you bought.
• Your questions and its answers are stored against your order so the conversation survives a reload and so we can see where the reports are unclear. See the Privacy Policy.
• Do not use it for medical, legal or financial questions. It will decline, and if it does not, clause 2 still applies.

The report we generate for you is yours. Read it, print it, keep it, and share it with your family or your own astrologer.

The underlying interpretation text, layout, designs and software remain ours. You may not resell reports, sell access to the generator, scrape the site, or use our text to build a competing product or to train a model. If you are an astrologer who wants to generate reports under your own name, that is a different product — write to us.

We may refuse an order or close an account for fraudulent payment, chargeback abuse, coupon abuse, scraping or bulk automated ordering, abuse directed at our staff, or any use that breaks the law. Where we close an account we refund any order that has been paid for but not delivered.

We are liable for delivering the report you paid for. We are not liable for decisions you take after reading it. To the maximum extent Indian law allows, our total liability for any claim connected with a report is limited to the amount you paid for that report.

Nothing here limits liability that cannot be limited by law, including liability for fraud or for death or personal injury caused by negligence. Your rights under the Consumer Protection Act 2019 are unaffected by anything in these terms.

We may update these terms. The version in force for your order is the version published on the day you ordered, and the date at the top of this page tells you when it last changed. A material change will be flagged at checkout rather than made quietly.

These terms are governed by the laws of India, and the courts at Jaipur, Rajasthan have exclusive jurisdiction.

Before any of that: write to us. Almost everything is a re-generation or a refund, and both are faster than a complaint. WhatsApp 84419 66080 or email shravanmeena47@gmail.com. If we have not sorted it out, our grievance process and the officer responsible are on the Contact & Grievance page.